Recovery Navigator

SUMMARY OF RESPONSIBILITIES:

The Recovery Navigator assists tenants in apartments and residents living in licensed Adult Care Facilities to increase their connectedness with family, friends and supports; reduce environmental factors that contribute to alienation; and cultivate realization of purpose.  This empowers tenants and residents to actively resolve and prevent problems related to their mental illness to live successfully within the community.  This position has no supervisory responsibilities.

This position uses the best practice of Critical Time Intervention (CTI).  CTI is a structured program that provides supports to people who are homeless during and after a transition to community living from a shelter, hospital or other institutional setting.  The CTI Navigator must be flexible and comfortable working primarily in the community.  At the same time, they must be committed to following this focused model of care.

The program’s primary initiative is to locate and connect people to adequate, affordable housing units, and provide support as they transition from a homeless setting to a new residence.  Linkages to mental health services, collaboration with community providers, and development of natural support systems are additional supports provided by CTI.  During this critical time, CTI monitors and assesses these supports to ensure their effectiveness in maintaining an individual’s new residence and breaking the cycle of homelessness.

This position will provide individual assistance to tenants in apartments and Adult Care Facility residents to improve housing retention and stability; transition and retain Federal Section 8 rental assistance; and to improve their economic situation leading to improved housing opportunities.  These core services are intended to improve the recovery of tenants and residents within the community. Work activities include: communicating with supervisor and assigned team members; implementing recovery plans with tenants and residents; documenting and recording information; establishing and maintaining interpersonal relationships; resolving conflicts and negotiating with others.

This is a full-time hourly position.  The standard for this position will be that the Recovery Navigator averages a 40-hour work week.

This position is funded by a grant obtained through the Lucas County Mental Health and Recovery Services Board. The grant for this position requires that the person hired in this position provide evidence of a diagnosis of a mental illness and active engagement in recovery. With this background, the individual will possess the ability to perform the duties of this position as a “peer” in recovery.

This position receives direction from a Recovery Manager to implement the policies of the Board of Directors in carrying out NPI’s Mission Statement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge and skill required.  Other duties may be required as needed.

Essential tasks include the following.

Tenant Retention Activities in Apartments and ACFs

  1. Increase tenant’s (and ACF resident’s) connectedness with family, friends and supports; reduce environmental factors that contribute to alienation; and cultivate realization of purpose.
  2. Empower tenants and residents to actively participate in recovery.
  3. Assist tenants to establish long-term economic improvement essential for providing greater personal independence and additional housing choices.
  4. Contact tenants in person, by phone, or in writing to ensure they have completed required or recommended actions. Visit individuals in their apartments to provide information on agency services, requirements, or procedures, and to monitor their progress or assess their needs.
  5. Implement NPI tenant/consumer programming (i.e. financial management, budgeting, parenting & life skills).
  6. Report to the Recovery Manager and Specialist all issues that have the potential of causing the eviction of the tenant(s) and recommend any solutions based upon tenant input.
  7. Assist tenants and the local public housing authority to utilize Section 8 assistance (project-based vouchers and Housing Choice Vouchers).
  8. Assist tenants and the local public housing authority with the annual recertification process.
  9. Participate in housing retention meetings when necessary.

Property Activities

  1. Inspect property to ensure conformance to established standards in areas such as cleanliness and maintenance, reporting required repairs for a work order.
  2. Work collaboratively with maintenance personnel to assure tenant safety and satisfaction with NPI units.
  3. Provide support and guidance to tenants for them to pass their annual housing quality inspection to retain their housing subsidy.

Administrative Activities

  1. Maintain client files by daily logging of progress notes regarding issues raised and actions taken.
  2. Submit reports (including personnel, critical incident reports, major unusual incidents, etc.) and review reports or problems with superior.

Program Policy Development and Improvement

  1. Participates in staff development.
  2. Carries out policies and procedures of the NPI.
  3. Participates in agency-wide projects.
  4. Performs other related duties as requested.

Interested Candidates should forward resume to [email protected]

 

Neighborhood Properties, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.